aboutme | prime services

Jose PEREZ
CEO de prime services

À propos de moi

Résumé Professionnel

Avec une vaste expérience dans la direction de projets ICT complexes, j'ai fourni une clarté stratégique, des rapports d'avancement et des résultats mesurables aux dirigeants, clients, fournisseurs, ingénieurs et équipes interfonctionnelles à travers l'Europe, les États-Unis, l'EMEA, l'APAC et la LATAM. J'ai coordonné plus de 25 parties prenantes et jusqu'à 25 ressources internes et externes simultanément pour garantir l'alignement et des résultats réussis.

Je suis reconnu pour la réalisation de projets complexes dans la sécurité, l'infrastructure, le PMO et la gouvernance, avec de solides compétences en planification, engagement des parties prenantes, gestion des risques et optimisation des performances. Je maîtrise des méthodologies mondialement reconnues telles que PMP, PM² et Agile, ainsi que la gestion de portefeuille et de programme et la gestion des processus métier, couvrant la conception, la modélisation, l'exécution, le suivi et l'optimisation.

Les compétences clés comprennent :

◦ Gestion de projet IT : Pilotage des cycles de vie de bout en bout, de la planification à l'exécution et à la livraison

◦ Projets d'infrastructure IT : Gestion des transformations d'infrastructure, des migrations et des déploiements à l'échelle de l'entreprise

◦ Bureau de gestion de projet (PMO) : Établissement de la gouvernance, des rapports, des indicateurs de performance clés (KPI) et des cadres de gestion des risques

Historique Professionnel

Career Break | Professional Development & Family Commitment

Mai 2024 – Août 2025

Préparation à la transition vers le freelancing en tant que consultant indépendant.
ISO/IEC 27001:2021 Certifié Lead Implementer.
Sabbatical pour la famille, tout en maintenant la préparation professionnelle.

IT Senior Project Manager | European Parliament Luxembourg (F3C Systems Consultant)

Avr 2023 – Avr 2024

A dirigé des projets de sécurité réseau, de gestion des risques, de conformité.

IT Project Manager - PMO and Business Continuity Coordinator | Eurobank Private Bank Luxembourg

Avr 2021 – Mar 2023

Gouvernance informatique, portefeuille de projets, CAPEX/OPEX.
Tests de continuité des activités et de plan de reprise après sinistre (DRP).

IT Infrastructure Project Manager | Sogeti at Kyndryl Luxembourg

Nov 2020 – Mar 2021

Migration d'infrastructure UBS → Northern Trust Bank.
PRINCE2 gestion de projet.

IT Senior Project Manager | Publications Office of the European Union (CTG IT Solutions Luxembourg)

Jun 2019 – Oct 2020

Migration de Windows 7 à 10.
Solutions AWS et cloud hybride pour les applications héritées.

IT Senior Project Manager | ENGIE Spain – Madrid

Août 2018 – Mai 2019

Centre de données migré vers le cloud hybride AWS.
Planifié et mis en œuvre un portefeuille de projets informatiques.

IT Senior Project Manager | Everis Spain (NTT DATA) – Madrid

Avr 2018 – Juil 2018

Signalé au conseil NTTA Japon.
Livré des portefeuilles et des propositions de projets informatiques.

IT Infrastructure Project Manager | BT Spain – Entelgy – Madrid

Avr 2017 – Avr 2018

A supervisé des projets de migration d'infrastructure et de datacenter à grande échelle.

IT Infrastructure Project Manager – PMO | PROSEGUR, S.A. Spain - Madrid

Août 2011 – Mai 2016

Géré de grands portefeuilles de projets informatiques à travers l'EMEA/APAC.
Propriété complète du cycle de vie du projet, rapportant au conseil d'administration.

Network Security Engineer | Telefónica Spain – Madrid (Dominion S.A)

Juin 2010 – Juin 2011

NAT, PAT, administration de pare-feu, IDS, TACACS, Radius, systèmes Linux.

Network Security Engineer CNOC | British Telecom Spain – Madrid

Fév 2009 – Mai 2010

24/7Support d'incidents L2 24/7, surveillance et mise en œuvre de projets techniques.

Technical Support Level 2 | Telefónica Spain – Madrid (Arcitel S.A)

Oct 2007 – Jan 2009

24/7Service client et dépannage 24/7 pour routeurs, commutateurs, VPN MPLS, IPSEC.

Projects Delivered

Network Security Infrastructure Enhancement in European Parliament

Associated with European Parliament Luxembourg

Apr 2023 - Apr 2024

Led multiple network security projects from initiation to completion, ensuring alignment with organizational goals, budgets, and delivery timelines. Acted as a key liaison between IT teams, vendors, and the Procurement Department to streamline licensing, hardware replacement, and third-party support. Applied PRINCE2 and Agile methodologies to ensure structured and flexible project delivery.

Key Achievements:

- Conducted vulnerability and bug analysis under the Network Security Project.

- Reviewed and validated L3 support agreements for operations teams.

- Audited and refined documentation for task deliverables across the Network Security Department.

- Prepared operational and Directorate General deliverables.

- Updated RSA security policies and implemented AlgoSec for automation and policy enforcement.

- Integrated ServiceNow with Change Management to automate firewall rule deployment.

- Updated licenses and compliance for FortiGate and CheckPoint firewalls.

- Deployed SIP trunking solutions for external European Parliament offices.

- Upgraded Cisco ASA and ISE infrastructure components.

- Coordinated delivery, replacement, and deployment of new network security hardware with Cisco, Fortinet, and CheckPoint.

- Supported the MDCM project and followed up on cloud security configuration and access projects with internal teams.

Skills: IT Project & Program Management

Projects Delivered

Salamis Portfolio – Primary Data Centre Co-Location

Associated with Eurobank Luxembourg

Apr 2022 - Mar 2023

Delivered and managed strategic IT infrastructure projects as the primary interface between executives, IT management, and project stakeholders. Presented detailed project plans, progress reports, and risk assessments to senior management, ensuring compliance, governance, and business continuity requirements were consistently met. Applied structured project management methodologies to align initiatives with organisational objectives, budgets, and timelines.

Key Achievements:

-Planned, developed, and implemented IT infrastructure projects, monitoring dependencies, resolving issues, and ensuring on-time delivery.

-Coordinated Disaster Recovery Plan (DRP) testing and Business Continuity Plans (RTO/RPO) with internal and external teams.

-Oversaw acquisition and deployment of teleworking equipment to support hybrid work initiatives.

-Conducted End-of-Life (EOL) and End-of-Service (EOS) contract reviews for critical IT systems.

-Implemented GDPR compliance measures, including data masking, supporting internal and external audits.

-Managed license renewals for e-Banking Web Application Firewalls and key security solutions.

-Led IT Infrastructure Managed Services budget planning and review, aligning with current and upcoming fiscal years.

-Coordinated with business and audit teams to ensure compliance with IT governance and bank management guidelines.

-Defined, enforced, and documented operational, development, and support procedures and methodologies.

-Directed the vendor acquisition process for the Data Centre relocation project, preparing RFPs and RFQs, presenting supplier evaluations to the Steering Committee and Procurement Department.

-Reviewed and validated third-party support agreements, ensuring contract compliance and alignment with IT Governance methodologies.

-Monitored and adjusted projects to align with annual budget planning, tracking CAPEX and OPEX expenditures.

-Contributed to preparation and forecasting of the annual IT budget for subsequent fiscal years.

Skills: IT Project & Program Management · Project Management Office (PMO) · IT Infrastructure

Projects Delivered

Windows 10 Migration and AWS Cloud Integration – Publications Office of the European

Associated with Publications Office of the European Luxembourg

Jun 2019 - Oct 2020

Managed the migration of workstations from Windows 7 to Windows 10 and applications to the AWS cloud, ensuring alignment with strategic objectives and organisational compliance. Prepared detailed project roadmaps, progress reports, and compliance documentation, presenting outcomes to senior stakeholders and cross-functional teams. Applied structured project management methodologies to deliver projects on time and within scope.

Key Achievements:

- Facilitated communication and collaboration among IT team leaders, vendors, unit heads, and network security operations engineers.

- Organised and led weekly project meetings with technical engineers and unit managers.

- Provided ongoing feedback, technical guidance, and progress updates to project teams.

- Managed daily project operations and resource allocation to ensure timely delivery.

- Coordinated tasks with DIGIT and all relevant stakeholders to ensure a seamless user experience throughout the migration.

- Applied PM² methodology (European Commission project management framework) to structure project phases and deliverables.

- Utilised Jira, Service Manager, and Microsoft Windows Virtual Servers to track tasks and manage incidents.

- Leveraged Amazon Web Services (AWS) for hybrid cloud integration, optimising performance and scalability.

- Evaluated and reported on network security metrics, system performance, and compliance throughout the migration process.

Skills: IT Project & Program Management

Projects Delivered

IT Infrastructure Standardisation and Hybrid Cloud Migration – Engie

Associated with ENGIE Spain

Aug 2018 - May 2019

Managed a portfolio of IT infrastructure projects for Engie Spain, aiming to standardise and optimise network communications across all national branches and migrate the data centre to a hybrid cloud environment using Amazon Web Services (AWS). Prepared project roadmaps, progress reports, and compliance documentation, presenting outcomes to senior stakeholders and ensuring alignment with strategic objectives. Applied structured project management methodologies to deliver projects on time, within scope, and in line with IT governance standards.

Key Achievements:

- Led a Proof of Concept (PoC) with Google Cloud Platform (GCP) and Microsoft Azure, recommending and implementing AWS as the strategic hybrid cloud solution.

- Conducted detailed documentation and inventory of network equipment and servers at Engie Spain headquarters.

- Performed configuration cleanup of existing network equipment to optimise performance.

- Implemented a new monitoring system for network devices and communication lines.

- Deployed backend firewalls using FortiGate technology for enhanced security.

- Standardised network topology and implemented segmentation and isolation strategies at Engie HQ.

- Established centralised monitoring across all data centres to ensure operational visibility.

- Rolled out a centralised Wi-Fi solution using Cisco Meraki for consistent connectivity.

- Enabled Unified Access Control (UAC) for network management systems and servers.

- Upgraded systems for Syslog, network, and security log analysis to improve compliance and reporting.

Skills: Project Manager · Network Infrastructure · Cloud computing y distributed computing

Projects Delivered

Global Data Centre Integration and HQ Delivery – Prosegur Spain. (China, Singapore, Spain, Germany)

Associated with Prosegur Spain

Aug 2011 - May 2016

As IT Infrastructure Project Manager and PMO at Prosegur, I managed large-scale international infrastructure initiatives across APAC and EMEA between 2011 and 2015. I successfully delivered the design and launch of a new HQ and data centre in Singapore, including a 3.5-month on-site assignment, while also leading the integration of data centres between Düsseldorf and Spain and spending three weeks in China. My dual role combined strategic PMO oversight with hands-on project delivery, ensuring alignment with IT governance, compliance, and budgetary objectives. I regularly presented project plans, risks, and outcomes to senior stakeholders and executives, providing transparency and alignment across all organisational levels.

- Delivered the new Singapore HQ and data centre, overseeing design, procurement, and deployment of ISP, VoIP, and video solutions.

- Led international DC integration between Düsseldorf and Spain, coordinating technical and business teams across countries.

- Acted as PMO for regional IT, managing budgets, governance, and methodology standardisation.

- Directed vendor and supplier management, negotiating contracts and ensuring compliance with service levels.

- Oversaw financial governance with detailed CAPEX and OPEX reporting, ensuring adherence to budgets.

- Presented complex project roadmaps and dashboards in English to executives and stakeholders, bridging technical and non-technical audiences.

- Defined interdependencies across technology, business, and operations, ensuring successful milestone delivery.

- Coordinated with compliance and audit teams to align initiatives with IT governance and security policies.

- Directed cross-functional and multinational teams, motivating staff and securing alignment with objectives.

This programme reinforced Prosegur’s IT backbone, enhancing resilience, continuity, and scalability across APAC and EMEA.

Skills: Project Manager · Project Management Office (PMO) · IT Infrastructure · Network Infrastructure · Financial Data